Guest Help Sign in

Support request

Choose the help you want and decide what gets shared.

Select the support you need, see who will receive it, and confirm your request in a few steps.

Quick picks

Mobility and access

step-free route wheelchair space companion/carer seat assistance from entrance

Share controls

  • Shared with: event team and front-of-house only.
  • Dietary details: shared with the catering team only.
  • Communication needs: shared with the event team and BSL coordinator.
  • Not shared with wider attendees.
  • Status updates return to the activity view.

Share confirmation

Before this request is sent, you will see a summary of exactly what will be shared and with whom. Nothing is sent until you confirm.

  • Share summary: itemised list of each need and its audience scope.
  • You can remove individual items before confirming.
  • After sending, the support status and share scope remain visible on your pass.