tixura

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Inbox

One place for bookings, venue replies, and group updates.

Pick up the latest conversation from Tixura, GatherBase, and Folkli without checking each product separately. Open a thread here, then jump back to the original product page whenever you need the full context.

Latest across everything

Shared across Tixura, GatherBase, and Folkli when you use this inbox.

Unread updates stay visible Replies stay with the original thread Open the product page when you need more detail

Search inbox

Showing all threads.

Sign in to open your inbox

Use one sign-in to load your booking updates, venue conversations, and group messages here.

Archived in shared inbox

Manage archived threads

Archived threads stay out of the main queue until you restore them.

Archived shared threads will appear here after you hide them from the main queue.

Hidden from main inbox

Manage hidden threads

Threads hidden from view stay out of only your main queue until you show them again.

Threads you hide from the main queue will appear here.

Blocked contacts

Manage blocked contacts

Blocked contacts stop new shared inbox replies wherever that contact appears.

Blocked shared contacts will appear here after you block someone.

Grouped by product

Use the same threads below when you want to scan just Tixura, GatherBase, or Folkli on their own.

Tixura

Ticket and booking updates load here.

GatherBase

Venue and enquiry replies load here.

Folkli

Group and event messages load here.

Conversation

Choose a thread

Open a thread from the lists on the left to read the latest reply and continue where you left off.

Select a thread to load context

Participants: No thread selected
Updated: No thread selected
Status: No thread selected

Select a thread to load participant roles

Safety controls stay available in every shared thread.

Blocking this thread only stops replies in this shared thread. Blocking a contact stops shared inbox replies wherever that contact appears. Neither action automatically removes retained history.

Linked context

Select a thread to see the linked booking, venue, event, or support context here.

Select a thread to load linked context lines.

Messaging privacy

Messages and images are visible to thread participants and, when policy requires it, authorised safety or support reviewers. Reports may retain relevant content under policy so we can investigate harm, abuse, or privacy concerns properly.

What we collect: message text, one image attachment per reply in v1, delivery state, report receipts, and linked thread context.
Why we use it: to deliver replies, investigate abuse, support disputes, and keep shared inbox threads understandable across products.
Who may access it: thread participants and, when policy requires it, authorised safety, support, or security reviewers.
Important limits: removing a thread from your view does not always erase records immediately when safety, fraud, dispute, or legal obligations apply.

Shared inbox alert and display preferences load here after sign-in.

Account-wide contact rules for new shared conversations load here after sign-in.

Archive changes product thread state. Hide from view removes a conversation from only your main shared inbox queue. Privacy deletion is a separate review path and may not remove retained records immediately.

Privacy & Consent Notification settings Messaging privacy summary Messaging policy

AI tools

AI-generated helpers use the current thread context only. Review the thread before you act or send anything.

Choose a thread to load AI-generated helpers.

AI permissions for this thread appear here after you load a helper.

Open AI & Agents settings

Select a thread to generate an AI summary.

Select a thread to generate editable reply suggestions.

Latest messages

Messages stay grouped by date with clear timestamps so handoffs are easier to scan.

Select a thread to read the latest messages here.